Check out New York Times blogger Paul Down’s post The Customer is Always (Convinced That He’s) Right, for one doozy of a battle story and see if you can figure out what went wrong.
About SCORE OCSCORE Orange County, a resource partner of the Small Business Administration, is headquartered in Santa Ana, California and serves Orange County small businesses through a network of satellite offices. Our highly experienced business mentors provide FREE one-on-one business counseling, an extensive workshop series spanning over fifty topics, and a variety of programs to support your existing business … or guide you on starting a new one. For more information on what SCORE Orange County can do for you, visit www.score114.org. 714-794-5477